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Customer reviews of The Car King

At The Car King we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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The Car King

The Car King

Based on 31 customer reviews

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  • 5

    Highly recommended fantastic service

    By Suzanne C on 08 January 2019 | Verified purchase

    The car I bought was immaculate, the owner gave me a very reasonable sum for part exchanging my car , as I had a private plate he did all of the paperwork to change onto the new car, I can give this company my best recommendation, very professional, exceptionally helpful , lots of cars to choose from all at reasonable prices , would definitely buy from them again

  • 5

    Poor service

    By Ahmed I on 08 May 2019 | Purchase not verified

    Came from far away to look at a car. It was advertised as excellant condition. On inspection I noticed condition issues. I pointed this out but the seller made exuses. I also did not test drive car because one of the guys said it needed fuel & he was off to get some. I waited outside for ages untill one guy said to me I can drive it. The seller was no where to be found & lied to me he had a meeting. I found him in his office busy on his pc. After all this I decided not to purchase. I mean I can't test drive the car by myself I don't know the area & I needed to ask questions about the car. Bad service & misadvertised car.

    Reply from The Car King on 08/05/19

    Let me apologise if you felt that way during your visit , we offer a no pressure sales environment and customers are greeted and then given time alone to view and drive their chosen car , we give our customers as much time as they need , this is what you was given , upon checking on you after a short while you pointed out 2 areas of very minor cosmetic issues , which in my opinion did not need attention and after negotiating a very good discount prior your visit we could not afford to be any more generous , i think that maybe your expectations were unrealistic for an 11 year old car that had covered 120k , the cars we sell are used, not new , Our advised test drive route is a 3 mile straight road that does not require local knowledge and the majority of customers prefer to drive the cars alone , if you wanted company then you should have let us know . We refunded your deposit no questions asked for which you offered a good review of your experience which was unprompted ,Apoligies

  • 5

    Good service!

    By Ann W on 29 January 2019 | Purchase not verified

    I rang john at the car king and told him what i was looking for as i wanted to upgrade my nissan x trail. Within a week he had found a pathfinder for me. It needed some body work which car king sorted asap no problem. When i collected it there was a problem with it. John was very helpful he had it straight back and got it to a garage where they could eventually put the problem right. I can only report what service i recieved and i was very happy with all his help. Being a woman it can be a daunting experiance buying a new car but john really put my mind to rest with how he handled it. Many thanks Ann

  • 5

    Bad experance will not come back

    By STEPHEN W on 06 January 2019 | Purchase not verified

    went to view audi 3 owner gave a guy keys to fetch the car waited ten minutes in the cold,Guy came back in same car given wrong keys so went off in car again .Surprise second time given wrong keys not amused by now it was cold no invite to sit insde.bit of advice tag ya KEYS wont be comeing back.

    Reply from The Car King on 08/01/19

    Hi The keys were tagged incorrectly which led to the confusion and the delayed time in getting the car from our lock up but you was offered a coffee while you waited but refused and it was only 10-15 mins you was waiting , I dont think the review is fair at all as you was not here long enough and you have no experience of our customer service , you did not purchase anything nor did you view as you decided you had waited too long even though you was told that the correct keys had been found and another 2 minutes the car would have been on site , I apologise for your wait but mistakes sometimes happen and the keys were tagged incorrectly and in the wrong key safe hence the delay but you was only waiting minutes not hours , even so accept my apologies and if you would like to view again then we would make it more pleasurable for you . Regards John

  • 5

    Excellent service

    By Marion C on 26 October 2018 | Purchase not verified

    Very relaxed and easy, no pressure at all. John kindly helped with tax, private plate transfer, etc. I had a 8 hour round trip to get to this garage, and it was well worth it.

  • 5

    Top Class Service

    By Michelle N on 22 September 2018 | Purchase not verified

    Fantastic, above and beyond service from Adie and John. From first viewing to collection. Unfortunately the car I wanted to test drive was sold but had a browse as lots of choice, make, models and budget and found a more suitable alternative. Very relaxed, honest, no pressure. Super happy, highly recommend.

  • 5

    Best Car Purchase.

    By Mark B on 16 August 2018 | Purchase not verified

    Excellent, The Car King, from the first contact until purchase, The Car King & especially Adie have been excellent, left us to look & drive the Suzuki Grand Vitara, no pressure to buy, I bought it anyway!! Very professional & curteous, I would definitely recommend anyone to buy a used car from The Car King.

  • 5

    Second to none

    By Rich P on 21 July 2018 | Purchase not verified

    What a great place - very relaxed people, really professional and knowledgable with no pressure to buy or pushy sales techniques used. Their customer service is second to none - as well as just being approachable and friendly guys, they turned the car round for me really quickly as they knew I needed it asap, with Adie coming in on his day off to sort it. Great communication the whole way through. The car is fantastic - brilliantly presented when I went to collect, with a full valet, full MOT, warranty, the works. I generally avoid making recommendations but I would unreservedly recommend these guys to anyone. I don't live on the doorstep, but would happily travel to get this kind of service. Huge thank you to Adie and the team.

  • 5

    Quality, honesty and value

    By Michael W on 02 June 2018 | Purchase not verified

    First class service at The Car King, Saxilby, Lincoln. They couldn't be more helpful and their honest approach makes them a pleasure to deal with. The vehicle I picked was exactly what I wanted, I couldn't be happier. The price I paid was a great deal, as was what I received for my part exchange, despite age, mileage and a few bodywork issues. I will certainly be going returning when I am in the market for a car again.

  • 5

    Great job by The Car King

    By Jonathan B on 27 April 2018 | Purchase not verified

    Fantastic experience with John & Adie at The Car King. They couldn't be more helpful and their honest approach makes them a pleasure to deal with. Their vehicle knowledge greatly assisted us in choosing a car and they were able to give us a good deal on a part exchange, despite a couple of faults. A great experience and we'll certainly be going back again.

The Car King

01522 704640 07947 302198

Opening times

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:00

The Car King